Customer Power Service Agreement

AssetCo, through OpCo as its servicer, will design, install, and operate a solar power system at your premises that:

• •Generates electricity from solar panels
• •Stores power in batteries (if applicable)
• •Supplies energy to your business via a smart meter
• •Operates 24/7 with backup systems
• •Is monitored and maintained by Goletrik technicians

The solar system and all associated equipment remain the sole property of AssetCoat all times during the term of this agreement and thereafter — including after the expiration of the initial or any renewal term — unless and until the Customer exercises the buyover option described in the Equipment Ownership & Buyover section below. The Customer acquires no ownership interest in the system by virtue of hosting it on their premises, making energy payments, or the passage of time. At contract expiration, the system does not transfer to the Customer; it remains AssetCo's property and will be decommissioned and removed unless the agreement is renewed or the Customer exercises the buyover option. The Customer may exercise the buyover option at any time during the service term — there is no minimum service period.

Based on your energy audit conducted prior to installation, a Minimum Monthly Consumption (MMC) figure is agreed upon and documented in your Contract Schedule. This figure represents your baseline energy requirement as assessed during the audit.

• •If your actual monthly consumption equals or exceeds the MMC, you are billed for actual consumption at the agreed per-kWh rate
• •If your actual monthly consumption falls below the MMC, you are still billed for the full MMC — you pay for the minimum regardless
• •Any consumption above the MMC is billed at the agreed per-kWh rate
• •The MMC is fixed at contract signing and may only be revised by mutual written agreement

Your per-kWh rate (in ₦/kWh) and your Minimum Monthly Consumption figure are both specified in your Contract Schedule at signing. Both are agreed upon following the energy audit.

• •You prepay for energy tokens before consumption via the Goletrik platform
• •Token balance is deducted as you consume energy through your smart meter
• •You can top up tokens anytime via card, bank transfer, or USSD
• •Minimum monthly billing applies even if your token balance is not fully consumed

As part of onboarding, you authorise a direct-debit mandate via our licensed payment processor on your nominated card or bank account. This mandate allows Goletrik to collect any MMC deficit— the shortfall when your prepaid token balance does not cover your Minimum Monthly Consumption obligation for a billing period.

• •Your prepaid token balance is always applied first; the mandate is only used for the remaining deficit
• •The amount charged varies with your actual usage, tokens purchased, and grid plan — it is not a fixed or recurring charge
• •Individual deficit charges never exceed the mandate amount cap you authorised at setup
• •You may revoke the mandate at any time by contacting Goletrik support; however, MMC deficits remain payable and unpaid deficits may suspend token rollover and service

If you notify Goletrik in advance of a planned absence (e.g. holidays, travel, seasonal closure), you can request Vacation / Away Mode via your dashboard. The system automatically validates your request and, if eligible, applies a reduced MMC as set out in the Contract Schedule.

• •Available once per calendar year (January 1 – December 31)
• •Maximum 30 consecutive days per occurrence
• •Request must be submitted at least 7 days before the planned absence
• •Approval is automatic if all criteria are met — no manual review required
• •Both you and the Goletrik admin team are notified upon approval
• •If criteria are not met, the request is blocked and you are notified of the reason
• •Unused energy units continue to follow the standard token rollover policy during the vacation period

• •All prepaid energy token purchases are final and non-refundable once payment is confirmed
• •Once you have met your Minimum Monthly Consumption (MMC) commitment for a billing period, any unused energy units in your token balance roll over to the next billing period
• •Unused units only expire (are cleared) if you have NOT met your MMC commitment for that billing period — the MMC ensures the service remains sustainable
• •Rolled-over units remain available for consumption and are not forfeited as long as you continue to meet your MMC each month
• •Unused units are cleared if the MMC commitment is not met for the billing period

The buyover price reflects the outstanding financial obligation on your system and the remaining value of the physical equipment. The valuation uses the following methodology:

• •Outstanding Obligation: The original installation cost compounded at the applicable return rate over the years elapsed, less all cumulative service payments collected to date. This represents the remaining financial obligation on your system.
• •Depreciated Asset Value: The straight-line depreciated replacement value of the installed equipment, based on component useful lives.
• •Buyover Base: The greater of (a) the Outstanding Obligation and (b) the Depreciated Asset Value. This ensures the buyover price is at least the depreciated value of the physical equipment.
• •Consumer Fee: 1.075% of the Buyover Base (inclusive of 7.5% VAT), charged to the Customer on top of the Buyover Base.
• •Buyover Total: The total amount payable by the Customer = Buyover Base + Consumer Fee. This is the Paystack charge amount.

The applicable return rate floats with market conditions and is reviewed at least quarterly. This means the buyover price is not locked at contract signing — it moves with prevailing market rates. Your real-time buyover estimate is displayed on your Consumer Dashboard at all times.

• •Your real-time buyover estimate is displayed on your Consumer Dashboard at all times
• •Asset owners can also view the residual value of each project they hold
• •Admins have full visibility across all deployed assets
• •The buyover price is based on the valuation model described above
• •You may request a formal buyover quote at any time — there is no minimum service period restriction
• •Buyover can be initiated by contacting support or using the dashboard's Asset Valuation card

Once the buyover is completed and ownership is transferred, you assume full responsibility for all future maintenance, repairs, insurance, and operations of the system. Goletrik's service obligations cease upon transfer of title.

After the initial 10 years, either party may choose not to renew. The system does not transfer to the Customer at expiration — it remains AssetCo's property. Goletrik will decommission the system and remove it from your premises within 30 days, unless the Customer exercises the buyover option or the agreement is renewed.

If you choose to terminate this agreement before the end of the initial term (other than through the System Buyover process described above), an early termination charge applies. This charge is calculated as 5% of the Outstanding Obligation at the time of termination.

Early termination penalties are waived if any of the following apply:

• •Goletrik breaches the agreement and fails to remedy within 30 days
• •The system becomes permanently non-functional
• •Force majeure makes continued service impossible